Returns & Exchanges
At Oh Ramona, we want you to love every piece you wear, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. Please ensure all original tags are attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
